OpenKUAI pairs every sales rep with an AI agent on their own WhatsApp business number. Product enquiries are answered with citations, every send is human-approved, and customer data stays in-house.
- One agent per rep on their own WhatsApp business number; 1:1 threads only, group chats out of scope.
- Answers from the product catalogue with citations; a human authorises anything a customer receives.
- Self-hosted: the conversation corpus, sessions and CRM stay on your node; the WhatsApp relay never holds plaintext.
The customer keeps the thread they already had. The rep keeps the decision.